Please use this form for customer service queries.

To speed things up please do not send your query more than once, or get in touch with the same matter using another method. 

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During our busy months there will be delays to this service as the team also run the events we apologise for wait times, but be assured we will respond asap.

​FAQ's & Top Queries

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Dress Code - If not stated on the event information please use: Smart (No Sportswear).

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Sitting Together

If you purchase different tickets types under the same name/booking we will sit you together automatically in the lower priced seating area. (e.g. If a Platinum and Gold ticket are purchased together we will seat you in the Gold seating section.

Groups - Please book tickets under the same name to be automatically sat together.

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Disabled Access

Please contact the venue directly and they will liaise with us about your requirements to ensure you have the best experience. We do not offer discounted carer tickets.

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Your photos: You can access, share and download your photos for free at www.facebook.com/Superstarspeakersphotography/

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Not received Tickets? Tickets are sent instantly and automatically to the email you register with, sometimes they end up in Spam filters, please check before submitting a message.

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Dining Options - If the event information does not mention meal included it will be a non-dining event.

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​​Refunds

As per our terms we do not offer refunds for missed events no matter the reason. 

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Need tickets? 

SALES ONLY BOX OFFICE 01623 700388 

Please note the Box Office can only deal with taking sales. You will be directed back to this form for customer service.

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