Please use this form for customer service queries.

To speed things up please do not send your query more than once, or get in touch with the same matter using another method.

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During our busy months there will be delays to this service as the team also run the events we apologise for wait times, but be assured we will respond asap.

​FAQ's & Top queries

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Dress Code - If not stated on the event information please use: Smart (No Sportswear).

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Not received Tickets? Tickets are sent instantly and automatically to the email you register with, sometimes they end up in Spam filters, please check before submitting a message.

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Dining Options - If the event information does not mention meal included it will be a non-dining event.

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As per our terms we do not offer refunds for missed events no matter the reason. 

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Each event and ticket option is unique please read event information for information.

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Please visit event information for other event related questions. 

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Need tickets? 

SALES ONLY BOX OFFICE 01623 700388 

Please note the Box Office can only deal with taking sales. You will be directed back here for customer service.

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